Question 1

What is VRTechBro?

Accepted Answer

VRTechBro is a founder-led software studio. We design, build and maintain websites, web apps, mobile apps, Chrome extensions and APIs for businesses of any size.

Question 2

Where can I find services?

Accepted Answer

Every service is listed on the Services page, with what is included and the tools we use. The home page also shows a selection under “Pick a service”.

Question 3

Does VRTechBro offer business or enterprise solutions?

Accepted Answer

Yes. We take on larger projects too, including custom platforms, integrations with your existing systems, and search engine optimisation. Tell us about your requirements and we will propose a plan.

Question 4

How do I reach out?

Accepted Answer

Use the form on the Contact page, or open any service and send an enquiry from there. You can also email us directly. We reply by email with questions or a proposed next step.

Question 5

What payment methods are supported?

Accepted Answer

Payment terms and accepted methods are agreed in each project contract and listed on your invoice. Ask us if you need a particular method.

Question 6

Can I get a refund?

Accepted Answer

Refunds are reviewed case by case and issued when both sides agree, as set out in our Terms and Conditions. If something isn't right, contact us and we will work through it with you.

Question 7

Is my personal data secure with VRTechBro?

Accepted Answer

Yes. We only use your details to reply to you and to run your project, and we don't share them without your permission. Our Privacy Policy explains this in full.

Question 8

Do you offer customer support?

Accepted Answer

Yes. Support is by email, Monday to Friday, 9:00 AM to 6:00 PM. Ongoing maintenance and support after launch can be included in your project agreement.

Frequently asked questions

About VRTechBro

Starting a project

Payments and refunds

Privacy and support

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